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Services

Initial Liability

KSC assists with the entire Initial Liability claims process; from drafting documents, reviewing your situation and claims that you may be eligible for, liaising with DVA and lodging appeals where necessary for unaccepted claims.
Services

Initial Liability

KSC assists with the entire Initial Liability claims process; from drafting documents, reviewing your situation and claims that you may be eligible for, liaising with DVA and lodging appeals where necessary for unaccepted claims.

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Our Process

1. Lodge a Claim Anytime
You can lodge a claim at any time, even if you’re still serving. The sooner you claim, the easier it will be to find the evidence to support your claim.
2. 30-Minute Call to Discuss Your Claim
We will arrange a 30-minute call to discuss what DVA have requested of you and answer any questions you may have about the process.
3. Liaising with DVA and Appeals
We will directly liaise with DVA and, where necessary and appropriate, lodge appeals for claims not accepted or where evidence has not been accurately assessed by the DVA. While a bureaucratic process, it’s important to remember it’s driven by people, and many DVA staff are passionate about improving the lives of veterans.
4. Outreach and Review Board Consultations
KSC regularly has outreach consultations with the Veterans Review Board on behalf of veterans and understands what is required to have claims overturned or compensation increased. We can also assist in informing you of the prospects of a potential appeal. KSC strives to ensure all appeals have a valid basis to avoid unnecessarily adding stress to the veteran with frivolous appeals.
5. Contact Us
Please contact us using Live Chat or via the form fill and we will get back to you as soon as possible.

Initial Liability Frequently Asked Questions

What is Initial Liability, and how can KSC assist with the claims process?

Initial Liability is the process of establishing the connection between an injury or condition and ADF service. KSC assists veterans with the entire Initial Liability claims process, including:

  • Document drafting and thorough review of your situation.
  • Evaluating claims you may be eligible for.
  • Directly liaising with DVA on your behalf.
  • Lodging appeals for any unaccepted claims, if necessary.
Can I lodge an Initial Liability claim while still serving?
Yes, you can lodge an Initial Liability claim anytime, even if you are still serving in the ADF. The sooner you lodge, the easier it is to gather the necessary evidence to support your claim.
How does KSC support appeals for Initial Liability claims?

If a claim is unaccepted or if the DVA doesn’t accurately assess the evidence, KSC can help by:

  • Reviewing the DVA’s decision.
  • Lodging an appeal when necessary.
  • Providing guidance on the likelihood of a successful appeal to ensure it has a valid foundation.
What is the initial consultation like?
KSC offers a complimentary 30-minute consultation call. During this call, we discuss your claim, answer questions, and review any DVA requests. This session helps clarify the process and allows you to address any concerns.
Does KSC work with the Veterans Review Board?
Yes, KSC has regular consultations with the Veterans Review Board (VRB) on behalf of veterans. Our experience with the VRB allows us to understand what is needed to have claims overturned or compensation adjusted.
How does KSC ensure appeals are appropriate?
KSC is committed to filing only well-founded appeals to avoid unnecessary stress on veterans. Before proceeding, we thoroughly assess the prospects for success, helping veterans avoid appeals with very low, or no, prospects of success.
How do I start the Initial Liability claims process with KSC?
You can start by contacting us through Live Chat or filling out the contact form on this page. Our team will guide you on the next steps and address any questions.

You Can Trust KSC Claims

Veteran-Led Team

Founded and run by Australian Veterans, we use our deep knowledge of The DVA System and empathy of your situation to guide you with informed & compassionate support.

Advanced Technology

We use the latest technologies to streamline our operations, which in turn offers a swift and hassle-free service.

Reliable & Diligent

Experience the highest level of professional service with KSC. We ensure respect, transparency, and diligence are core tenants to our services offered to veterans.

Bold Presence

We were first to market, professionalising advocacy services with innovative strategies and solutions for veterans' claims.

No Upfront Fees

With our no-risk guarantee, you only pay us 9% when your claim succeeds. No upfront costs, no hidden fees, just transparent support. Contact us

Contact Us

At KSC Claims, we’re committed to supporting you every step of the way. We guarantee a response within 12 hours, 7 days a week.

Once we connect, we’ll arrange a 30-minute call to discuss what the DVA has requested from you and answer any questions you may have about the process.

Reach out today — we’re here to help.

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