Support for Women in Defence

At KSC Claims, we recognise the unique challenges that women in the Australian Defence Force (ADF) face, both during their service and beyond. Whether you’re currently serving or are a veteran, we’re here to offer dedicated support tailored to your needs, with a strong emphasis on understanding, empathy, and respect.

Our team, including female case managers who are experienced in navigating the ADF experience, is here to support you every step of the way. We understand that women in Defence can face specific challenges, and we’re committed to providing a safe space to share your experiences and access the support you deserve.

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Your Dedicated Female Veteran Support Officer (VSO)

We believe that support should come from someone who truly understands your experience. That’s why we offer a dedicated female Veteran support officer who has firsthand knowledge of the ADF environment and the unique circumstances that female personnel encounter. Your VSO will be there to:

Listen with empathy and understanding of your specific experiences as a woman in Defence
Guide you through the complexities of the DVA claims process, offering clarity and transparency
Offer personalised advocacy and support, ensuring your needs are met at every stage of your claim or complaint

We understand that your experience in the ADF is unique, and our female VSO’s are here to ensure you feel heard, respected, and fully supported throughout the process.

Understanding Your Unique ADF Experience

Women in the ADF may encounter distinct challenges, including issues related to:

Gender-specific medical care and health concerns
Workplace equality and opportunities for advancement
Balancing family and service commitments
Sexual harassment, bullying, or discrimination

At KSC Claims, we are committed to helping you address these concerns in a confidential, supportive, and trauma-informed manner. We recognise that these challenges are not just part of your service but can also impact your post-service life. Our team’s goal is to help you navigate these issues with a clear, empathetic approach.

Support for Women at Every Stage of Their Journey

Whether you’re just starting the process of lodging a claim, or you’re dealing with a complex matter from your service or post-service life, KSC Claims is here to support you. Our team offers assistance with:

Lodging DVA claims

We guide you through the process of lodging claims, ensuring all necessary evidence is gathered and submissions are made promptly.

Reporting abuse or discrimination

If you have experienced harassment, bullying, or other forms of abuse within the ADF, we offer confidential support and help you report the issue.

Navigating rehabilitation or compensation claims

For those seeking rehabilitation or compensation after their service, our team offers expert advice and advocacy.

Support through appeals

If you are unsatisfied with the outcome of your claim, our team will help you with the appeals process, ensuring you’re fully informed and supported.

Why Choose KSC Claims for Women in Defence?

We offer women in Defence a unique combination of experience, empathy, and understanding. Our team is driven by a commitment to:

Trauma-informed care

We understand that certain experiences in the ADF may have long-lasting effects on your mental, physical, and emotional well-being. Our approach ensures you’re supported with sensitivity and respect at every stage of the process.

Confidentiality and safety

At KSC Claims, we maintain strict confidentiality and provide a safe environment to ensure that you can share your concerns without fear of judgement or reprisal.

Empathy and advocacy

We believe in empowering our veterans through the process and ensuring their voice is heard in every aspect of their claims and concerns.

How to Get Started

You’re not alone. Contact us for a private and supportive consultation, and let’s start working towards the outcome you deserve. Our team is here to listen, guide you through the process, and ensure you feel heard and supported every step of the way.

Our Commitment to Women in Defence

At KSC Claims, we are proud to support Women in Defence – whether you’re currently serving or have transitioned out. Our goal is to ensure that you receive the care, support, and outcomes that respect your unique experiences and contributions.

We know the ADF experience for women can be complex, and we are here to guide you with professionalism, empathy, and unwavering support.

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